Agents and workflows have different jobs
A simple way to decide where flexible AI reasoning belongs and where fixed business rules should remain in control.
Read articleSolution area 01 / 05
Give useful work to an agent with clear boundaries.
Design agents around a specific business task, the tools they can use, and the decisions a person must review.
The current problem
Agent Studio
General AI experiments often stop at a useful answer. Operational teams need a defined task, trusted context, and a clear next step.
Use this solution as a focused starting point, then connect it to other platform areas as the process and governance needs become clear.
How it works
A clear path from task to outcome.
The final workflow, controls, and integrations are shaped around the customer's environment.
Choose permitted knowledge and tools
Set review points and escalation rules
Evaluate the output before wider use
In practice
What this building block can support.
Capability areas
- Task instructions and tool scope
- Human review points
- Reusable agent patterns
- Evaluation and deployment planning
Illustrative uses
- Prepare a supplier response for review
- Classify incoming service requests
- Draft a project status brief
Agent permissions and action approvals should follow the shared platform policies. Exact availability depends on the implementation scope.
Discuss Agent Studio
Talk to us Start with a real process, then shape the right solution.
Tell us which work is slowing your team down and what systems are involved.